A common mistake in management promotion is: The best technical performer becomes the manager. A top salesperson becomes a Sales Manager. A strong technical expert becomes an Engineering Manager. But: Being good at the job does not automatically mean being good at managing people. Deloitte reports that 73% of organizations recognize that the manager role…
Category Archives: Knowledge
“We have too many meetings, but things still do not get done.” This is becoming a common challenge in modern management. According to Microsoft’s Work Trend Index, 68% of workers say they do not have enough uninterrupted focus time during the workday. Microsoft 365 data also shows that employees spend around 57% of their time…
One of the most common complaints from managers is: “My employees are not proactive enough.” But before blaming employees, ask a different question: “Are we unintentionally creating dependency?” When employees face a problem, the manager immediately provides the solution. When a difficult decision appears, the manager decides. When an employee makes a mistake, the manager…
Performance Management | Leadership | Management In many companies, performance management means KPIs, performance reviews, ratings, and bonuses. But there is a growing problem: Companies are spending more time managing the performance process, while managers and employees are not always seeing real value from it. According to Deloitte’s 2025 Global Human Capital Trends, 61% of…
Many companies have detailed KPI systems, yet they face a surprising problem: KPIs are being achieved, but business performance is not improving at the same level. The problem may not be the KPIs themselves. It may be how they are used. According to Deloitte’s 2025 Global Human Capital Trends, 61% of managers and 72% of…
Leadership | People Development There is a paradox in leadership: The better a manager becomes at solving every problem, the fewer opportunities the team may have to learn how to solve problems themselves. When employees face difficulties, the manager immediately provides the answer. When a difficult decision arises, the manager decides. When something goes wrong,…
English Version Many Vietnamese companies are investing more heavily in corporate learning. Employees attend programs on leadership, management, sales, communication and professional skills. Yet one critical question is often left unanswered: “Have employees actually changed the way they work?” This is the gap between Training and a genuine Learning Culture. A training program may introduce…
“I have given feedback many times, but the employee still does not change.” This is a common management challenge. But perhaps we need to rethink what feedback really means. Feedback is not simply telling someone: “What you did wrong.” Effective feedback should help people understand: What happened → Why it matters → What should change…
Middle managers often face pressure from both sides. Top-down: Senior leaders demand results. Bottom-up: Employees need support, resources, and direction. They have to: Deliver Results while also: Develop People. This is one of the most difficult roles in an organization. Deloitte reports that only around 26% of organizations say their managers are very or extremely…
When employees lose motivation, When employees lose motivation, should the answer always be more money?: But human motivation is more complex than money. Deloitte’s 2025 Global Human Capital Trends reports that 78% of workers understand what motivates them, but only 33% believe their organization and manager understand those motivations. This points to a problem: Organizations…
